Privacy Policy

Last updated: 7 October 2026

Alma Homes Limited (“Alma”, “we”, “us”) respects your privacy. This statement explains how we collect, use, store and share personal information when you visit our website, enquire about a home or otherwise contact us.

We handle personal information in accordance with the New Zealand Privacy Act 2020.

Information we collect

We collect information you provide when you make an enquiry, register your interest, arrange a viewing or subscribe to updates. This may include your name, email address, phone number, housing preferences and information contained in your correspondence with us.

You can choose not to provide personal information, although we may be unable to respond to your enquiry or provide the service you have requested without it.

We may also receive information about your enquiry from an appointed sales agent or the company developing an Alma-branded project. Where required, we will ensure you are told about that collection, its purpose and your rights.

How we use your information

We use personal information to:

Respond to enquiries and provide information about homes and developments.

Arrange viewings and assist with the buying process.

Manage communications and our relationship with you.

Send updates about Alma homes and developments where you have agreed to receive them.

Maintain and improve our website and services.

Meet our legal obligations.

We collect only information reasonably necessary for these purposes.

Who we share information with

Landforte Limited undertakes Alma-branded developments. We may share information relevant to your enquiry with Landforte Limited and any sales agent appointed for the development you are interested in, so they can respond to your enquiry and assist with the buying process.

We also use service providers to operate our website, manage enquiries and customer records, and deliver communications. These providers may access or process information on our behalf for those purposes.

We do not sell your personal information. Other disclosures will occur only with your authorisation or where permitted or required by law.

Marketing communications

If you subscribe to updates, you can unsubscribe at any time using the link in our marketing emails or by contacting us.

Unsubscribing from marketing does not prevent us from responding to your enquiries or sending communications needed to manage an existing transaction.

Our website and social media

We operate a website and Facebook and Instagram pages. When you contact us through these channels, including through messages or enquiry forms, we may collect your contact details and the information you provide so we can respond and assist you.

We use Meta’s business management tools to manage our Facebook and Instagram pages, respond to enquiries, understand engagement and manage advertising.

Our website may use cookies and similar technologies to support its operation, understand how visitors use it and improve our marketing. Where enabled, these may include Meta’s advertising and measurement tools, such as the Meta Pixel.

These tools may collect information such as your IP address, browser and device details, pages visited and actions taken on our website. Information may be shared with Meta to measure advertising results and show relevant Alma advertising, including to people who have previously visited our website. Meta may associate this information with your Facebook or Instagram account and process it in accordance with its own privacy policy.

You can manage cookies through your browser settings and adjust your advertising and privacy preferences through Facebook and Instagram. Blocking cookies may affect some website features. Browser cookie settings do not control all information collected through social media platforms.

For more information about how Meta handles personal information, see the Meta Privacy Policy.

Storage and security

We take reasonable steps to protect personal information against loss, unauthorised access, misuse and disclosure. Access is limited to people and service providers who need it for the purposes described above.

Some service providers may store or process information outside New Zealand. We remain responsible for information held on our behalf and take reasonable steps to ensure appropriate privacy safeguards apply.

We retain personal information only for as long as needed for the purposes for which it was collected, including any applicable legal record keeping requirements.

Your rights and contacting us

You can ask to access or correct the personal information we hold about you. We may need to verify your identity before responding.

For requests, questions or privacy concerns, contact:

Privacy Officer - Alma Homes Ltd
Email: [email protected]
Address: 292 Selwyn Street, Spreydon, Christchurch

If you are dissatisfied with our response to a privacy concern, you can contact the Office of the Privacy Commissioner at www.privacy.org.nz.

Changes to this statement

We may update this statement as our services or practices change. The current version will be available on our website, with the date of the latest update shown above. Any change to how we use information already collected will be handled in accordance with the Privacy Act 2020.